Phone support temporarily down

Incident Report for M1

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 00:53 CST

Update

We are continuing to monitor for any further issues.

Posted Dec 07, 2021 - 10:26 CST

Monitoring

Due to a widespread AWS service outage, we are currently experiencing partial web and app outages. We are also unable to receive phone calls, so please reach out to us via email for client support. We appreciate your patience while this issue is resolved.

https://support.m1finance.com/hc/en-us/requests/new?ticket_form_id=360001449093

Posted Dec 07, 2021 - 09:59 CST

This incident affected: Dashboard and Market Data.